How do you handle shipping?

We will send you an account number so you can login as a member and you'll be able to order directly from our website , the appropriate shipping charges for every item will be calculated . When you make a sale we will request payment for the drop ship price of products sold plus shipping & handling.  You will simply be passing along the shipping costs.  We will pack the order with your return address (supplied to us by you) on the labels. 

What types of shipping do you offer?
For domestic shipments we ship USPS Priority Mail. For larger orders will ship UPS Ground.   

Do you ship internationally?
Yes, we ship internationally. We will ship USPS Global Priority where available, or parcel post anywhere else.

Where do you ship from?
We ship from Glendale, AZ 85303.

How long do you take to process orders?
All orders are processed and shipped within 48 hours of payment receipt from the reseller. We make our best efforts to ship orders the next business day when possible.

Do you charge a drop ship fee?
No, we do not charge a drop ship fee.

What is your return policy?
If an item you ordered from CHIDDO does not meet your customer's expectations they can return it by mail within 30 days of shipment. chiddo will credit the sale to our customer only for the original amount of the drop ship order.  Customers are responsible for return shipping costs.

Do you give volume discounts?
Any orders over 36 shirts qualify for our Wholesale Discounting Program. If your customer has a specific request for a bulk order, please forward along the request and we will quote you the discounted price. You may charge your customer as you see fit.

Can we use the pictures and descriptions from your site?
Yes, please feel to use the pictures and descriptions from CHIDDO's website. To use a picture, right click on a picture and click "Save As".  Please do not hotlink .To use a description from our website, simply highlight the text then right click and click copy.

How can make sure the products on your site are in stock?
Anytime a product in our inventory is running low we will send you a notice.  For quick selling items we may send you a notice when our inventory falls below 10 pieces, for example. For slower selling items we may not send a notice until there is 5 pieces left.

When you run out of an item how long does it take you to restock it?
Generally if we unexpectedly run out it could take 2 weeks to restock.  We usually avoid this.   

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